UA-126460248-1

With over 35 years experience within the commercial cleaning industry, Suspenders Cleaning has evolved from a window cleaning company into a leading cleaning and support services provider.

Client Relationships

Our business is built purely on word of mouth recommendations and originates from cleaning one butcher's window as goodwill in Woollahra. 35 years later the company is now repeatedly contracted to supply cleaning services to retail and corporates Sydney wide.

 

Cleaning is a subjective exercise and our experience and understanding of the industry has led to repeated renewals of contracts and maintenance of business relationships spanning many years. Our clients include leading Media Corporations, Colleges,  High Street Retail brands, Galleries, Restaurants, Jewellery stores, Real Estate Agents and Strata Management providers.

 

Currently we enjoy a client retention rate of 95% year on year which we believe is down to our flexible service approach, our can do attitude and the following processes we have in place:

 

  • Site inductions
  • On going training
  • KPI Reviews
  • Cost analysis reviews
  • Compliance inspections
  • Clean Start initiative

 

Customer Testimonies

"Suspenders Cleaning' has serviced 'The National Opal Collection' for 12 years now with excellent service. They have been very responsive to any request and phone calls. They are an honest and reliable firm that I would, and have recommended in the past.

 

" Dependable, reliable and able to undertake any task well beyond the realm of cleaning. A major business asset is their ability to react at all hours, seven days a week, to any request" (Property Management Consultants)


"More valuable than the very reliable service that Suspenders Cleaning has provided over 8 years for all five of our commercial and residential properties, is their immediate willingness to go above and beyond their contract.

"Suspenders Cleaning has been an integral part of our business for 12 years. The Company has an amazing ability to get every and any job done - there has not been a day across all our stores when Suspenders Cleaning has not been there on time and executed a professional job." (major retail chain)